Position Summary: Position is responsible for efficient profitable operation of the Branch Parts Department. Manage employees to maximize the profitability and customer satisfaction for Honnen Equipment.
Essential Job Functions: Establish a parts department sales and operating budget. Actively promote and merchandise parts. Monitor cleanliness of the parts department. Develop promotional programs. Acquaint and train all parts department personnel with all the functions of the parts department and make sure they understand goals and policies needing to be observed. Assign definite duties to specific parts sales people. Visit with and assure customer complaints are handled properly and promptly. Help develop and coordinate retail marketing plans. Develop seasonal and special displays. Train parts sales personnel in marketing techniques or make sure they receive training. Make sure the parts sales staff maintains good knowledge of competitive parts. Be responsible for hiring and the development of parts and sales staff. Administer policies and procedures as established by dealership management Interview, select, and hire personnel as needed following Honnen hiring procedures. C
ompensation: Dependent on experience.
Work Environment: Warehouse and Office Experience
EDUCATION AND CERTIFICATION REQUIREMENTS: Bachelors degree preferred but experience will be considered in lieu of degree.
EXPERIENCE: 5-7 years parts experience
3 years management experience
Excellent Communication Skills
Customer Service mentality
Advanced computer skills