Welcome to Tampa Bay Times's self-service ad portal!
GETTING STARTED: We recommend you read the instructions on each page, especially
if you have never used our self-service portal before.
ACCOUNT SETUP/REGISTRATION: You need an advertising account to place ads
online. You can start placing your ad without an account, but you will have to complete
registration before your ad is processed, and you will be prompted for the required
account setup information at the end of the process. We do suggest registering and
logging in before placing an ad, but it isn't required. Please note: there are two
log-ins to the site; one is for placing classified ads, and the other is for general
access to the site for leaving comments, participating in message boards, etc. The
two are completely separate. You will need a self service account even if you already
have an account and username for the general site. It may be easier for you to use
the same email and password for both. The email address you enter will be the designated
email address for any emailed communications and responses you receive regarding
your ad, so make sure it is valid and that only you have access to it.
PLACING ADS: To begin the process of placing your ad, click to select a category,
then click on your choice of subcategory (classification). Then, click on the ad
package that best suits your needs. (Hint – you have to click on your choices even
if there is only one option). When you have selected your desired ad setup, go to
the bottom of the screen and click "Next: Create Online Ad" to proceed to the next
tab, where you will enter the information for the online portion of your ad and
upload photos. There are further instructions on that page.
ACCOUNT ACCESS: After login, on the top right of the Ad Wizard, you will
see a link to your 'Dashboard'. Clicking that will bring you to your account home,
where you can manage your ads and profile. Here you can renew or cancel your ads.
RENEWING ADS: To renew an ad, log in and go to your Dashboard. Select the
ad you want to renew from the list of your ads, and then click the "Renew" button.
The ad package and most of the information will be copied over, but you can edit
or change the ad however you like. Check out (paid ads) or activate (free ads) to
complete the renewal process.
Internet Explorer 9 or 10 Users - please click the
box that says 'Show All Content' when renewing your ad.
EDITING OR COMPLETING AN AD: To edit an ad, or to complete checkout on an
ad you had previously started, first you will need to log in and then go to your
dashboard. If you saved the ad, you will see it in your list of ads.
(Note – you
may see duplicate versions. We suggest deleting any extras and just working with
one version) Below the ad, you will see buttons that show an option to ‘Edit’
the ad. Once you click ‘Edit’ you will be taken back to the homescreen. This is
because you are given the option to change any portion of the ad you wish, starting
with the package. For ads that have already started, you can only edit the online
portion - you will need to call 813-259-8150 to edit the print portion. For ads
that have not been finalized, you can edit the package, online portion and/or print
portion, or just keep clicking ‘Next’ to keep moving forward until you get to the
checkout screen.
CANCELLING ADS: Log in and go to your Dashboard. Select the ad you would
like to cancel from the list of your ads, and then click the "Close” button.
CHANGING ADS: To change the online portion of your ad, log in to your account,
go to your Dashboard, and 'Edit' the ad. It will take you through all the components.
When you have made your changes, just click ‘next’ until you get to checkout. To
change the print portion of your ad, call 877 321-7355
GETTING HELP: If you need any assistance with your advertisement, please
email support at the link below
Email Support