Rock Island Communications is Hiring!

Details
Placed on 1/12/2022
|
Views: 416
Rock Island Communications is Hiring! Business Solutions Engineer
$42K - $52K to start DOE
San Juan County residency required

Quick Apply :  www.rockisland.com/jobs
Send resume and references :   HR@Rockisland.net

This position is primarily responsible for providing technical services to residential and business customers in addition to internal operations on premises and remotely.  Must have stellar customer service and communication skills, be highly organized, and be proficient in working independently and with at team for technical installations, maintenance and trouble-shooting network operations and connections.

Responsibilities

  • Install equipment and services for customers.
  • Respond to customer inquiries and provide them with technical assistance
  • Collaborate with Technical Support Reps and other Rock Island staff to schedule, understand, prioritize, and address customer issues.
  • Design, build, deliver, and test solutions for customer needs.
  • Document time and materials accurately for billing purposes.
  • Utilize the appropriate systems to manage customer records, inventory and invoicing.
  • Provide a positive and professional greeting to all customers
  • Help customers understand our products and programs
  • Distribute information and equipment to customers
  • Design, build, deliver, and test solutions for internal company technology needs

Additional Qualifications and Information: 
www.rockisland.com/jobs 

 

Find Similar Listings
&icat=Employment &icls=518 4080 Employment Wanted Employment 518 Help Wanted 341544 Jobs