|
|
|
|
|
|
|
Customer Service Manager
We're looking for a manager for the customer service department. The New Mexican is a daily newspaper that we write, print and deliver. We also deliver the New York Times. We have customer service staff that answers any questions or concerns that our subscribers and customers may have. We need someone who can oversee a team and make sure that they are trained, appreciated and provide top-notch customer service. Overseeing employees requires patience and the ability to use tools to assess performance. You'll also have to be comfortable working with databases, the district managers who oversee the delivery folks and fill in on the phone are some of the ways that we get the paper out there every day. We attend local events and you'll be a face our customers will get to know. Smile.
Requirements: In addition to the description above, you'll need to be comfortable with computer systems, including Excel. We'll work with you to learn the various circulation systems.
This is a full-time position, available immediately.
The New Mexican offers a comprehensive compensation package. English/ Spanish a plus. This is not a remote job.
The New Mexican is a Family Friendly employer that has been delivering the news since 1849.
We are an equal opportunity employer.
Please send your resume’ to:
hr@sfnewmexican.com or apply on-line at sfnm.co/sfnmjobs
|
|
|
|
|
|
 
|
|
|
|