Dock Representative works on the cruise ship docks downtown Juneau, Alaska as a coordinator between ship sales staff, TEMSCO base and Dog Camp.
Responsibilities include but are not limited to:
Welcoming and gathering cruise ship guests and collecting necessary guest information in a professional and engaging manner
Maintaining strict timelines for tour operations
Effectively communicating with TEMSCO dispatch team and ship agents to ensure booking accuracy and seat capacity
Keeping an accurate record of daily passenger counts with ships and TEMSCO Dispatch
Communicating with Dog Camp departure times, # of passengers and assisting in collecting Dog Camp waivers.
To be a successful Dog Camp Dock Representative for Gold Rush Dog Tours applicants should be:
Customer service oriented
A proactive problem solver
Able to work independently